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Forum Discussion
revik345
3 years agoHelpful | Level 5
Dropbox backup deleting the original files on my backed up PC.
If this is the way Dropbox backup is going to work I may seek a different solution. Dropbox didn't just make a backup copy, it removed the files from my PC so that there is not a local copy. Is the...
- 3 years ago
revik345 wrote:
Dropbox didn't just make a backup copy, it removed the files from my PC so that there is not a local copy.
While the "backup" feature does move your key folders, they're still local. They've just been moved into the Dropbox folder which is still local to your computer and a regular folder like any other.
tess e
3 years agoCollaborator | Level 8
same problem here! This seems very invasive! I did not approve them to take my files off pc. Now no way to keep them and many are deleted completely. Seems like a ploy to get us to buy more storage. Should be illegal.
- on the earth now3 years agoHelpful | Level 5
I also found myself backing up files to the cloud *without wanting to*. I have never backed anything up to the cloud, have never given permission. I remember in the long process Dropbox initiates -- always just "one more thing to do" -- that I checked a "local" box.
All I wanted to do was to use Dropbox to receive some large audio files and I signed on only because it was really made difficult to do this as a non-subscribers. I am really regretting this. I feel conned.
Now I'm afraid to stop the process as I can see that people have reported lost files when they do this. How to undo this unwanted process without losing anything from my computer, please? "Invasive" is right, Tess (and super-user Mark who is a super-user and yet made the same mistake?)
- Mark3 years agoSuper User II
tess e - you have approved it. There are multiple confirmations you need to go through to say it is going to do it. However, if you are anything like me then you'll often just click 'ok' and 'next'..... I was also burnt on this one!
- on the earth now3 years agoHelpful | Level 5
I have been "burned" like you and also need to power off my computer as all kinds of things are cropping up ... it's incredibly slow and several big grey boxes appeared on the screen when I tried to navigate my Thunderbird email and are now stuck there, obscuring what I need to get to though I have closed the Tbird app. ... Also, I have no battery power and will be unplugging this machine very soon. That requires power down.
- tess e3 years agoCollaborator | Level 8
😞 I hope you get some relief and find a solution. If you do, please share!
- Jurgenst3 years agoNew member | Level 2I did not approve anything. I clicked on backup and then it started. I could not even choose what to backup. Since then I am loosing files like nothing. Even the files that were not deleted.
- tess e3 years agoCollaborator | Level 8
I feel you! I have been sent a message on how to stop the syncing but it isn't working, everything I put in my files now ends up on db and if I delete some in DB they delete off my pc now. So frustrating!
- tess e3 years agoCollaborator | Level 8
I didn't approve anything. DB was not working so I uninstalled and reinstalled and suddenly while it was setting up, I got hit with a virus and then all my files started disappearing and the next day my pc files were in dropbox and I was getting a notice I needed to buy more space. (Scam alert!) Many files were suddenly emptied out and missing from my pc. It took everything from my pc and renamed a file to public. Totally freaked me out so I had malwarebytes scan things. I apparently got a worm from DB and still have a serious issue. Missing the past 2 years of important files. The worst is all my recent work is just gone! Some are randomly in DB and some are just gone or moved into new files with DB in front of the file name. I immediately reached out to DB and supposedly someone was going to call me. No one did. Chatted again yesterday and was told someone from support would reach out. NO one has.
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