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Forum Discussion
ducksinarow
2 years agoHelpful | Level 6
Dropbox Back-up - (not Beta) on Mac
Having experimented with Dropbox back-up, I have disabled the sync. Q1: it has re-organised my arrangement of folders and files so nowI have to waste time correcting the interference. Is there an...
- 2 years ago
I think I've now got the hang of it. By searching o google and finding your advice to use alt+H etc. I am relieved to have found a folder that was "missing' which I have now put somewhere more accessible. So far approximately 190,000 files have synced,
Walter
2 years agoDropbox Staff
Hey ducksinarow, sorry to hear you're having issues with this.
Before starting to re-organize your folder structure or making other changes, could you send me a screenshot of the app's exact status and version as shown in your menu bar at the moment?
Do you see all of your backed up files in your backups page? Also, are you able to disable or delete the backup from there?
When it comes to your other concerns, have you considered copying or moving the files you'd like to work on in your Dropbox folder and have them sync instead of backing them up?
Let me know what you find and we'll take it from there.
- ducksinarow2 years agoHelpful | Level 6
Noted, thank you. However, having re-organised some of the folders in the sidebar i now cannot restore because having mobed them I get an error message. Also i cannot find the some folders which I am really annoyed about because they are vital and I need them. Talk aboutan intrusive set-up.
I paused the back-up because there are thousands and i don'twant to find that if I change my mind I can't stop. Seemingly I've no choice but to continue and then download what I want. Is that correct?
I had considered moving them to the Dropbox folder to syn as indeed some are already but as i;ve said there are thousands and i didn't have time tthen. If I could download them all now from the back-up then I'd do that. But how do i download when it won't let me because I''ve changed the position of the the parent folders and canot remember exactly where they were before?
- ducksinarow2 years agoHelpful | Level 6
ps Now i cannot download them from the Back-iup because I get message about attempting to have too many files in a zip.
So, what has Dropbox done with my folders and files and how can i get them back? I have Time Machine back-ups but am reluctant to restore from there for fear Dropboab will get them as well.
- ducksinarow2 years agoHelpful | Level 6
pps - and despite clicking pause it hasn't so i am continuing te back-up (approx 1 hour remaining) and I only hope i shall be able to rstore them all because if i can't then Dropboax will be hearing from my lawyers.
When i startd on this I had no idea and there was no warning that it would be a one-way process. As for selecting the folder to back-up I was only given 2 to choose from, not having a beta, so the entirely of my desktop. and document folders are being back-up which is not what I would've chosen,
- Megan2 years agoDropbox Staff
Hi ducksinarow, sorry to jump in here!
Glad to see that everything is on a better track for you! You mentioned in your message above, that you get an error message, could you send me a couple of screenshots of that?
Feel free to also send us a few screenshots of your app's syncing status, as Walter mentioned above. Also, are you able to disable Backup, or do you face any issues when trying to do so?
- ducksinarow2 years agoHelpful | Level 6
I am reluctant to upload or provide any screenshot because the work i do is commercially sensitive.
I am content for the time being not to disable back-up because for some time I have thought it would be a good for me to have a cloud backup for my files using the sync folder but haven't persevered because there are so many files to tcopy/paste. Instead i've confined to using it mainly for my law library and others.
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