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Forum Discussion
Cyber attack with ransomware file reposition
Hi. I Need some help! Due to a cyberattack with ransomware encryption, I would like to request the repposition of all my files to date 02/05/2022. How can i get my files back?
JoseOrganista wrote:
Due to a cyberattack with ransomware encryption, I would like to request the repposition of all my files to date 02/05/2022.
You can do this yourself. Refer to the following help article and reply back if you have any questions.
Rich
Super User II
Super User II
JoseOrganista wrote:
Due to a cyberattack with ransomware encryption, I would like to request the repposition of all my files to date 02/05/2022.
You can do this yourself. Refer to the following help article and reply back if you have any questions.
Hi, thank you for your kind help.
Unfortunelly this feature does not work on free accounts.
Any other suggesttion?- Mark
JoseOrganista the only other option is doing it one by one, or, upgrading for a single month to access that rollback feature.
Thank you.
- Rich
JoseOrganista wrote:
Unfortunelly this feature does not work on free accounts.
Version history is available on all accounts. It's just the Rewind feature that's only available with a paid account. You should still be able to recover your files using version history. You just won't be able to do your entire account all at once.
Yes, i know that... but it means doing it file by file...
