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Forum Discussion

rdb268's avatar
rdb268
Helpful | Level 6
2 years ago

Can't find folders in Dropbox Rewind, when I try to restore them.

I deleted a bunch of files from Dropbox on Sept 16 or 17, and want to get them back. Tried dropbox rewind, but cannot find the files to rewind to. I can find plenty other files, but not the ones I ne...
Dropbox Rewind
Restore
  • rdb268's avatar
    rdb268
    2 years ago

    I just did some researching, and I actually permanently deleted the files when I deleted. The research I did indicated that rewind would not recover permanently deleted files.

     

    Bummer.

     

    Thank you for the help, though.

rdb268's avatar
rdb268
Helpful | Level 6

I just sent support team an email. Thank you.

rdb268's avatar
rdb268
Helpful | Level 6
2 years ago

I just did some researching, and I actually permanently deleted the files when I deleted. The research I did indicated that rewind would not recover permanently deleted files.

 

Bummer.

 

Thank you for the help, though.

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