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Forum Discussion
Can't edit dropbox files with Excel online
I Can no longer open Excel files to edit. This has worked perfectly up until about a week ago. The excel page is just blank, see below.
Licenses where always required for a Business account to access Office Online.
Here is our Official Help Center article about this: https://help.dropbox.com/installs-integrations/third-party/microsoft-office-faq
There is a thread where this same issue is being discussed: https://www.dropboxforum.com/t5/Installs-integrations/Why-do-I-need-a-license-to-edit-Word-and-Excel-files-now/td-p/364412
I am here for any further questions of course. :slight_smile:
I am having this same problem -- I cannot edit an Excel document from Dropox online. I can do so with a Word document. I have a Microsoft 365 account (license).
Might there be a workaround?
- Fiona
Dropbox Staff
Thanks for adding up your experience to this thread TheOtherGreg.
Hmm..If you didn't have the licenses required, you wouldn't be able to edit Word docs either. :thinking:
What happens when you click the open with button for Excel files? Please get me a screenshot to show me what you see.
Can you edit Excel files from the Dropbox desktop application?
You can try another browser, an incognito window and clearing your browsers cache. Does this help with editing?
Looking forward to your next comment to help you more.
Thanks Greg! (Yes you! Not the other Greg! :laughing: )
