We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
widensteynie
4 years agoHelpful | Level 5
Can't delete my OWN files!
When I wanted to permanently delete a file or folder (which I may have shared with others or not). I used to be able to delete it in Finder and then would get asked by Dropbox:
Delete "untitled f...
- 4 years agoHey widensteynie, thanks for posting and welcome to our Community.
This error message appears when you're trying to delete a folder that you didn't create or are not the owner of.
If you go to your 'All files' page on our website, and click on the share button next to the folder in question, who do you see as the owner? Is it you or someone else?
Let me know what you see.
1727030
New member | Level 2
In my case this problem ended up be unsolvable so I left and went with mega.
1727030
2 years agoNew member | Level 2
I cannot delete certain file types even. I am using dropbox on ubuntu 20.04 -- on firefox. I am the singular user of this account. The files I am trying to delete are on a directory that is in the cloud only, I have other small directories on my computer that sync to dropbox. I transfer files from my local folder to this remote directory. I want to delete large files in my remote directory, however the large folders will simply refuse to delete when I tell them to. If I go in and start deleting the files in each folder SOME of them will delete, but others will not.
I cannot *believe* that *deleting* files is somehow a hard thing to do. Unless this is completely resolved as a chronic problem for me, I will be churning to a competitor.
- 17270302 years agoNew member | Level 2
Nevermind. I already went with Mega. What waste of money.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!