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Forum Discussion

sea-palm's avatar
sea-palm
New member | Level 2
16 days ago

Can't delete backups

I can't seem to get rid of the numerous backup shortcuts in my main dropbox folder. I have gone to the backup page, unlinked all devices and deleted backups through there, but there are still a bunch showing up in my main dropbox folder that I cannot hide, move, or delete. They all have a shortcut to the "New location", which just takes me to the backups folder that contains no files...It's majorly cluttering up my file org and driving me nuts. Any advice?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey there sea-palm - sorry to hear you're having issues with this.

     

    Just to make sure we're on the same page, can you send us a screenshot of the page you're getting stuck on and the shortcut you mentioned?

     

    Thanks!

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