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Forum Discussion
Cannot edit shared Microsoft Word file
I have permission to edit a docx file, but when I open it it looks like a pdf and can’t be edited- I can’t click and type anywhere on the doc, and there’s no editing toolbar. It shows I have access t...
Hi Hannah,
There is an option to open with Word for the Web, however even in Word for the Web it is not editable (it looks like a pdf).
We actually found a solution. We had been trying to open the files through dropbox in the browser. When we instead opened them through the dropbox app, eveything worked fine. I don't know why this should be a fix however, it cost a lot of time to work it out!
Thank you,
Sally
Hannah
Dropbox Staff
Dropbox StaffHi Hannah,
There is an option to open with Word for the Web, however even in Word for the Web it is not editable (it looks like a pdf).
We actually found a solution. We had been trying to open the files through dropbox in the browser. When we instead opened them through the dropbox app, eveything worked fine. I don't know why this should be a fix however, it cost a lot of time to work it out!
Thank you,
Sally
