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TC668's avatar
TC668
New member | Level 2
9 months ago

Can multiple people sign a document successively using Self-Sign?

Hi,

 

We have a document approval process where the creator signs, then a checker signs, followed finally by an authority signing as Approver.

 

Can we use Self-sign for this, one after another?  I think it worked for three of us week before last, but right now it's failing for me and another colleague.  I wonder if anyone is aware of any limitations?    

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey TC668, thanks for posting your question and happy Monday!

     

    You mentioned that it worked for you before, but now it's failing; can you let us know why?

     

    Are you getting some kind of error message?

     

    If so, please send us a screenshot, while making sure you hide any personal info, so that we can take a look.

     

    Thanks!

    • TC668's avatar
      TC668
      New member | Level 2

      I apologise, seems my colleague was trying to use Adobe Acrobat Reader to sign, not Dropbox.  We work remotely so I wasn't getting the whole story.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        No worries, TC668

         

        I assume everything is now settled, right? 

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