We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

ecmoran's avatar
ecmoran
Explorer | Level 4
11 months ago

ATTN: Third-Party AI is toggled to ON automatically

Fellow DropBox Community Members, If you don't already know this, Third-Party AI is automatically set to "ON" without our permission. To FIX THIS: Go to your Account Icon > Settings > Third-Party ...
Dropbox AI
Christos V.'s avatar
Christos V.
New member | Level 2
11 months ago

Ju Shin,

You say that:

  • "this feature is powered by OpenAI. Dropbox only sends OpenAI the file you’re currently viewing and asking it summarize or answer a question about."

However, the FAQs about privacy using AI on Dropbox say that:

  • "Only the content relevant to an explicit request or command is sent to our third-party AI partners to generate an answer, summary, or transcript."

This is not clear at all, what does it mean  by "content relevant"? Will it also look for other files that might be relevant? How many files? Dropbox needs to clarify exactly which file/files will be sent and notify the user that these files are being sent. How else can we be sure about the privacy of our data? This is very serious!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!