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Forum Discussion
Alphabet slider on the Dropbox app on iOS doesn't work with folders
On Dropbox app iPhone iOS 15 There is an alphabet slider that you can use to jump to different parts of your dropbox quickly. You used to be able to use it for any file in dropbox, but now it doesn’...
Hello! Unfortunately we no longer have the alphabet slider, but we do have a new file scrubber to help you quickly scroll through your files. If you tap, hold, and drag the file scrubber down you should be able to easily scroll through your content. When scrolling through files specifically, you'll be able to see the first letter of the files you're scrolling through as well. I have included a screenshot of what the experience looks like below! Hope this helps.
Hi Jay,
I have the same problem and have followed your advice with no success - clicking anywhere on the alphabet always takes me straight to the bottom of my files list - I’m unable to select a particular letter.
many thanks for your help,
charlie
Walter
Dropbox Staff
Dropbox StaffHi ch4rl13, sorry to hear you're having issues with this.
Could you please clarify your device's OS version and the version of the Dropbox mobile app installed there as well?
Also, have you tried clearing the app's cache at all since you first noticed this?
- Hi Walter,
I’m using Dropbox version 314.2.2 on my iPad mini (iPadOS 16.2).
I have cleared the cache, which hasn’t made any difference.
The same thing happens on my iPhone, so I don’t think it’s my end.
Thanks,
Charlie- Jay
Hi ch4rl13, have you tried restarting your device entirely after clearing the cache?
awestortDropbox Product Manager
Hello! Unfortunately we no longer have the alphabet slider, but we do have a new file scrubber to help you quickly scroll through your files. If you tap, hold, and drag the file scrubber down you should be able to easily scroll through your content. When scrolling through files specifically, you'll be able to see the first letter of the files you're scrolling through as well. I have included a screenshot of what the experience looks like below! Hope this helps.
