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Forum Discussion
alecot18
2 years agoHelpful | Level 5
Very slow opening files and folder
Hi everyone, I'm using Dropbox (firmware n. 166.3.2831) on my gaming laptop running Windows 11. Everything run smoothly until some days ago, when Dropbox suddenly became very slow when clicking to op...
- 2 years ago if you have iCloud for Windows installed, try unistalling and re-installing it. In my case, the problem is solved.
G Pal
New member | Level 2
Scrolling and search is very slow using keyboard Windows 10
An issue I have been experiencing while using Dropbox on my desktop computer running Windows 10.
The problem I've encountered involves a significant delay when using keyboard arrow keys for scrolling within the Dropbox folder. Additionally, the search function within Dropbox is also affected by this sluggish behaviour.
This issue has persisted for the past month and has started to impact my productivity. I would greatly appreciate your assistance in resolving this matter.
Could you please provide guidance or a solution to address this performance concern with Dropbox on Windows 10?
Walter
2 years agoDropbox Staff
Hey G Pal, thanks for bringing this to our attention.
Can you please let us know your device's exact OS version and the version and status of the Dropbox desktop app installed there as shown in your system tray?
Does the issue go away if you quit the desktop app by the way? Do you have any 3rd party apps that could also be monitoring your files as well?
- ray564010 months agoExplorer | Level 4Hi I am experiencing the exactly same issue.
I do not have iCloud.
But it happens to me as well.- Glen643 months agoExplorer | Level 4
Hi
I had this issue, Uninstall dropbox, then reinstall 'run as administrator' solved all my issues.
- ray564010 months agoExplorer | Level 4
Hardware
CPU 12th Gen Intel(R) Core(TM) i5-1240P 1.70 GHz
RAM 16.0 GB (15.7 GB usable)Windows
Windows 10 Pro
Version 22H2
OS build 19045.3930Dropbox
192.4.4605
This is my PC's spec and Dropbox version.
I do not even have the iCloud, but suffering the same issue.
- Jay10 months agoDropbox Staff
Hi ray5640, there are two issues mentioned in this thread, which one are you experiencing exactly?
If you quit the Dropbox desktop application, are you able to navigate through the Dropbox folder normally?
- ray564010 months agoExplorer | Level 4
This is the same issue that I am experiencing. I do not have iCloud.
"Everything run smoothly until some days ago, when Dropbox suddenly became very slow when clicking to open folder or file: it takes MANY seconds (10-15 seconds at least). This causes a huge slowdown in the user experience, I can't even work in these circumstances.
Of course this is a problem related to the Dropbox folder only, local folders run as smooth as they should.
How can I fix that? Thanks."
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