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MDS21's avatar
MDS21
Explorer | Level 3
2 years ago

Unable to view folders on iPhone, app freezes.

Hello,   I have not been able to use the Dropbox app on my iPhone 14 pro for about a week now.  I have contacted customer support daily and haven't received any help at all so I am now attempting...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
MDS21 wrote:

I have restarted the phone numerous times.

Did you restart the phone in between removing the app and reinstalling it? Remove the app, restart the device, install the app and sign back in.

  • MDS21's avatar
    MDS21
    Explorer | Level 3
    2 years ago

    I did that as you suggested and it still is unable to load folders.  Any other suggestions?

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