You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

grndvl1's avatar
grndvl1
Helpful | Level 6
5 years ago

Unable to Access Dropbox

I can sign in and when I do I get this odd error page and I can do no more and I tried in both Chrome and Firefox and the same thing.  And I refresh and same page and now I can't log out or do anythi...
Error Messages
View
  • Will M.1's avatar
    Will M.1
    5 years ago

    It is back now. 

     

kswissg's avatar
kswissg
New member | Level 2
5 years ago

I thought I was going crazy since the status read that the website was online with no problems.

  • EllenE1's avatar
    EllenE1
    Explorer | Level 4
    5 years ago

    Was Dropbox off for some reason?

    • 74C3B's avatar
      74C3B
      New member | Level 2
      5 years ago

      DropBox Status page shows everything is working ... But it's NOT

       

      You can find info about downtime and the current status of Dropbox products on our status page.

      Visit the status page and subscribe for updates.

       

       

    • Will M.1's avatar
      Will M.1
      Helpful | Level 5
      5 years ago

      DB desktop is working fine, It is still syncing if you have that same account logged in another location. It is only the DB web that is down.

       

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!