We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Roadster1024
2 years agoHelpful | Level 6
Txt files now open in preview mode instead of the Dropbox Text Editor directly
My files are created as plain .txt files. In the past they would open directly with the Dropbox Text Editor as I had selected the Dropbox Text Editor as the default in the phone app.
Now the files ...
anonymous
Hi, Hannah
Any update on this being fixed?
The last update removed the 3 dots next to the files forcing me to do even more steps to open files in txt:
1. Open file
2. Click 3 dots
3. Scroll down & click on "open with"
These are too many steps when I have to edit many txt files daily.
Please give us option to just open the files in txt file by default again.
Thanks,
Mike
Any update on this being fixed?
The last update removed the 3 dots next to the files forcing me to do even more steps to open files in txt:
1. Open file
2. Click 3 dots
3. Scroll down & click on "open with"
These are too many steps when I have to edit many txt files daily.
Please give us option to just open the files in txt file by default again.
Thanks,
Mike
BenDBX
2 years agoCommunity Manager
Hi Everybody,
I looked into this change, and it is expected as part of the intended functionality. This came about as part of our increase in the number of supported file types and how they are previewed in the app.
There are no plans to revert functionality here, but if you would like to request this feature, I recommend that you post on our Share an Idea board. You can find some tips for posting a great idea here.
Regards,
Ben
- Roadster10242 years agoHelpful | Level 6
I think we all knew it was intended. We are saying it is infuriating!
If the "Default" for a .txt file was set to open in the Dropbox text editor, then it SHOULD open directly in the editor.
If not a .txt file then yes, there would be other parameters.
Although once a "default" was set for a certain file type - like .pdf, .jpg, etc, - then it should open directly in that Default editor.
No reason this cannot be done. Not rocket science.
- rhut2 years agoCollaborator | Level 8
Hi all,
I'm a product manager at Dropbox working on the mobile Previews experience. First off, sorry for the inconvenience that we've caused you re: your workflow. The original intent behind this change was to solve a complaint that users had around wanting to perform more Dropbox-related file actions like sharing - so defaulting to preview was intentional.
However, it seems like we introduced 2 new issues here:
1. We now default you to the Dropbox editor, and when you're in the Dropbox editor, there also a number of issues where pressing the edit button scrolls you back up to the top of the file, the font size is a bit different, etc.
2. We don't respect the default text editor that you use, so you have to click the 3 dots > Open with > the default editor everytime you want to edit a text file.
One solution we're thinking about is to still drop users into preview mode when opening a .txt file (to aid many users who do want to perform actions in Dropbox), but pressing the edit button would drop you into your default text editor. Would like to hear more feedback from you on this change before we make it.
Thank you for your input in making Dropbox better!
- mwallred2 years agoHelpful | Level 6
My wish list would be to have a setting that says whether or not to open files in preview mode or not. Problem solved for everyone! I really wouldn't care if it went back to the top if I switched to edit mode, because I would have my default be edit mode so I'd never have to switch.
I only care about using a different text editor because there are these issues with yours. If you fixed yours I also wouldn't care if I could use a different one.
I will say that the text editor issues are enough of a pain point for me that I'm looking at my options for switching away from Dropbox altogether.
- Slangword2 years agoHelpful | Level 5
I have same problem with using my preferred option to open and view cbr and cbz files. Those are zipped image files commonly used to store comic book images. Until today, I could open them with my preferred viewer with one click. Now it takes going to sub-menu. This stinks, and has greatly decreased the usefulness of the service.
- bonacello2 years agoExplorer | Level 4
Same here. Desperatly waiting for a fix! Anoying change. Please program a option to choose where one wants a preview or directly opend in edit mode. Thank you!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!