We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

t-arbuckle's avatar
t-arbuckle
New member | Level 2
4 years ago

Two-Step Verification

What options are available to access a company's Dropbox account that was administered by a former employee who set up two-step verification through their personal phone and is now unwilling to hand ...
  • Mark's avatar
    4 years ago

    If you have the Business Plan you can remove the 2FA set up via the Business Control panel.

     

    If not I'm afraid there isnt anything you can do via Dropbox and you'd need to start legal proceedings. 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!