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Forum Discussion
"This file can't be previewed" Error Message
This morning I started receiving the error message "This file can't be previewed" when I try to view pictures saved in my dropbox account. These are all uploaded by me and span a couple years worth o...
This article - https://help.dropbox.com/files-folders/file-types-that-preview- solved my "the file can't be previewed" problem.
Specifically, this:
To preview files on Dropbox using Chrome, make sure that Chrome is not set to Block third-party cookies and site data. You can adjust this setting on Chrome's Content settings page under Cookies.
No problem now viewing on Chrome or Firefox via PC or Mac.
Phew.
Megan
Dropbox Staff
Dropbox StaffHey Hussainpstu , I hope you're doing well!
I've merged your post under this thread, since others have also pointed out this similar issue.
Do you mind taking a look at all the previewing troubleshooting steps, and letting me know how it goes?
Also, what's the size of the file you're trying to open?
Thanks!
