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Forum Discussion
STILL can't get my Dropbox photos to show up in my Android gallery
I've read all the related forum posts dating back to 2012 with no avil.
Problem: I use dropbox mostly for photoshop files and JPG photos. I have many folders and subfolders with pictures and files...
I often have the need to share my work on instagram. I have all my design work photos in folders on dropbox and I like to do a multi-image post on Instagram, which I need to do from the instagram app. I have seen many forum posts about this but always the response is about how to export a single photo from the dropbox app to your phones storage at which point it is discovered and shows up in Instagram when you click 'new post'.
What i can't work out is why can't i go to a folder full of images, press and hold on one, tick say 10 images and then export and do the same thing. When I do this it doesn't get picked up by instagram, so is there an issue with the dropbox app in how it is saving the images or is it an instagram issue? When I inspect the folder directory of my phone on the computer for my Galaxy A20 (so android phone), the 'Download' folder is where all the images are going, and i can see the photos here that i've exported individualy and the ones i exported as a multi selection. The file types appear to be identical JPG files, so why is instagram only seeing the individually exported ones? is there a thumbnail or database entry that is getting missed that the instagram app is looking for?
I've even tried within the instagram app to change the folder i'm looking at but none of the folders show the exported photos when they are done as a batch, even if I export it to a folder name that both apps can see. Please help or if this is a limitation of the app can admins please request this to be fixed?
- Lusil
Dropbox Staff
Hello there Prubie, thanks for reaching out to us.
It sounds like you're not able to see photos you exported after multi-selecting them on your Android.
As such, I moved your post here, where other users have expressed a similar concern.
As Daphne also mentions above, our dev team is aware of this. We'll make sure to keep you updated with any new info that comes our way regarding this.
In the meantime, you can check out some of the workarounds proposed by other users in the meantime, but let us know if you have any other questions.
Cheers!
