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Forum Discussion

yeetandco's avatar
yeetandco
Explorer | Level 4
6 years ago

STILL can't get my Dropbox photos to show up in my Android gallery

I've read all the related forum posts dating back to 2012 with no avil.  Problem: I use dropbox mostly for photoshop files and JPG photos. I have many folders and subfolders with pictures and files...
Android
Export
Mobile
harleyandy's avatar
harleyandy
Explorer | Level 4
5 years ago

I am having the same problem and it is UNBELIEVABLY frustrating. I have followed all the steps as outlined in this thread and it still doesn't work. Like everyone, I want to upload multiple images which is only possible via the image folder on a mobile device. Open Dropbox, select the files and then Save to device. This just does nothing. Try and Save again and the device says that do you want to overwrite the images; but they aren't there! Then maybe, one image magically appears in the images folder, but the rest are nowhere to be seen. Refreshing the device doesn't help and they cannot be found anywhere on the device. I am using a Samsung S9.

  • harleyandy's avatar
    harleyandy
    Explorer | Level 4
    5 years ago

    PS. This may be a version issue but the following steps -

     

    • Navigate to "Internal storage" (it will either be the first option on the screen or you may need to tap the menu icon in the top left corner to see it).
    • Choose the folder "DCIM".
    • Choose the folder "Camera" and save the images within there.

    Do not exist as an option.

     

    • Daphne's avatar
      Daphne
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Hi harleyandy, I hope you're well today!

       

      I'm sorry to hear that you're having trouble with this and I'd like to help out as much as possible.

       

      I've reached out to the email linked with your profile here so that we can look into some device specific info and troubleshoot further.

       

      When you have the chance, please check your inbox for my message.

       

      Thanks!

      • LukasKetner's avatar
        LukasKetner
        New member | Level 2
        5 years ago
        I am having a similar problem on my Galaxy S10+ even with single images. I do 'Save to device', and it doesn't show up in any folder. If I try again, it asks if I want to replace an existing file that is NOT there. I have to restart my phone EVERY TIME to get single pics to show up in my gallery, so multiple images is out of the question. I really don't want to migrate everything from Dropbox to another service, but I'm actively looking for a replacement that isn't Drive.

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