You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
quitclaim
8 years agoHelpful | Level 5
Starting and Syncing taking forever
Dropbox seems to be running really really slow and since it's how I share files with a co-author it's causing big problems. I rebooted my computer and it took about 20 minutes for Dropbox to finish "...
- 8 years ago
Dropbox states it will start slowing down with over 100,000 files (I think!) and anything over that starts affecting performance.
As you have lots and lots on Dropbox you may wish to consider using Selective Sync to take off folders you dont use often (https://help.dropbox.com/syncing-uploads/selective-sync-overview). This leaves them in Dropbox, but, not on your machine. So I use that for things like ISO's I use once in a blue moon.
quitclaim
Helpful | Level 5
I'm not sure how to check how many files I have on my computer. I keep *everything* in dropbox on my computer and according to dropbox am using 5% of 2,059 GB.
I'll try unlinking and relinking - thanks!
FWIW - Dropbox just finished syncing. So it's syncing, it's just taking a really, really long time to do so.
Mark
8 years agoSuper User II
Dropbox states it will start slowing down with over 100,000 files (I think!) and anything over that starts affecting performance.
As you have lots and lots on Dropbox you may wish to consider using Selective Sync to take off folders you dont use often (https://help.dropbox.com/syncing-uploads/selective-sync-overview). This leaves them in Dropbox, but, not on your machine. So I use that for things like ISO's I use once in a blue moon.
- quitclaim8 years agoHelpful | Level 5
I didn't realize that Dropbox would slow down at a certain point. I think I figured that on start-up it might take a bit to figure out if anything has changed since the last sync, but otherwise while it stayed running it would more or less ignore anything that hadn't changed so it wouldn't matter how many files there were (I clearly have very little idea how this all actually works - lol). In unlinking and relinking the account I realized I have *well* over 100,000 files (after half a day of indexing/synccing it was still at over 700k). It took two days just to fully sync so we'll see how it goes now that that's finished.
I hadn't considered selective sync on my main machine -- I'll think about that. I'm wary just because down the road I can see myself making a change in an old file on my computer in an unlinked folder and forgetting that it's not backing up into Dropbox. But if this fix doesn't work I may have to resort to that. Since this has been a very recent problem and not a gradual slowing down over time, I'm hoping that the re-linking has everything fixed.
Thanks for the help!
- robinr8 years agoExplorer | Level 4
quitclaim, did the relink fix your slow issue? I am having that same issue. I tried Selective Sync, and removed many files from my desktop Dropbox folder. It does seem to have helped, but I still get that "starting" wheel that goes for a couple minutes before indexing and syncing. I wondered if the relink made a difference for you?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!