We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
greta2
4 years agoExplorer | Level 4
renamed folder shows former name when shared
A folder has been renamed, from Diligence December 2020 to Diligence March 2021.
A new person has been invited to view the folder.
The link automatically generated by dropbox says the name of the...
- 4 years ago
Yes, you would need to create a new folder, move all the files in to it and then share that with everybody if you them to have that name. But, remember - they can change the name themselves... to anything they want.
The reason it keeps the first name given is that anybody, at all, who has that shared folder can rename it or move it as they like. So you cannot then change the name yourself.
greta2
Explorer | Level 4
Thanks for your quick reply. I don't understand the purpose of renaming folders then! If I understand the suggestion solution correctly, it is necessary to create a new folder with the correct name and then copy all of the material from the old folder and all of its sub folders into the new space?
What is the purpose of renaming folders if no one is able to see the new name?
Mark
4 years agoSuper User II
Yes, you would need to create a new folder, move all the files in to it and then share that with everybody if you them to have that name. But, remember - they can change the name themselves... to anything they want.
The reason it keeps the first name given is that anybody, at all, who has that shared folder can rename it or move it as they like. So you cannot then change the name yourself.
- DaveNuck4 years agoHelpful | Level 5
Wow..... Not good. You may want to reconsider this.
When I share a folder, I want it to look like it does for me.
Just because I changed the folder name (weeks ago), my team should not get old information.
This was kinda uncomfortable for me today.
- dianekTRM4 years agoNew member | Level 2
We had some real confusion in our organization because folder names had been changed (years ago) but when that folder was shared with someone new, it appeared to them under the OLD name. I don't get how you can successfully share folders and files if each user can rename them to whatever they want. We wasted a lot of time today trying to find things because it appeared under different names for different users. How does an organization with multiple users make this work?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!