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Forum Discussion

Joet123's avatar
Joet123
Explorer | Level 4
4 years ago

Remove Link to Local Downloads - Mac

I installed dropbox on my Mac,   I tried to stop it from taking over from iCloud but i mistakenly gave it permissions to sync my downloads folder.  Now it is asking me to upgrade (my dl folder is...
Computer Backup
Desktop
Download
Sync
  • Hannah's avatar
    Hannah
    4 years ago
    Hi Joet123, thanks for your post and happy Monday!

    It looks like you have enabled the computer backup feature on your Dropbox application. 

    To disable this, you'll need to reinstall Dropbox, sign back in to your account and then follow the steps here.

    Let me know if you need anything else!
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
Hi Joet123, thanks for your post and happy Monday!

It looks like you have enabled the computer backup feature on your Dropbox application. 

To disable this, you'll need to reinstall Dropbox, sign back in to your account and then follow the steps here.

Let me know if you need anything else!
pszorro's avatar
pszorro
Explorer | Level 3
4 years ago

I have the same issue and the answer given didn't work. I previously paused Dropbox sync because I knew I'd run out of room on the free account. I downloaded Dropbox again and reinstalled and DB still wants to sync and I can't stop it. PLEASE HELP! I don't want all my files on Dropbox!!! Thanks!

  • pszorro's avatar
    pszorro
    Explorer | Level 3
    4 years ago

    Hi: I am a new dropbox user and after downloading the software app I mistakenly started syncing all files in my "Documents" folder. Now in Finder is see that dropbox has begun syncing my files in my "Documents" folder.  Now I cannot see them in my computer. I have the Basic dropbox storage. I do NOT want all my files in dropbox. I cannot find a way to stop the syncing process. I can no longer see in my computer all those files that the syncing process is still trying to work on as they appear in my Documents folder as "my files in dropbox". Basically all those files have been sort of "held hostage" by the syncing process and I am afraid I will lose them in cyberspace or something if I do something wrong. Can someone please provide instructions on how to stop the initial syncing process (which hasn't completed the initial backup to dropbox) and put back all my files into my "Documents" folder as they were originally before I downloaded dropbox? Appreciate your help!

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Hi pszorro, thanks for posting today! 

      Have you tried disabling the Computer Backup feature, using the steps shown here? 

      Let me know!
      • pszorro's avatar
        pszorro
        Explorer | Level 3
        4 years ago

        Hi Lori, Thanks for the quick response! I turned off backup per the instructions in link you referred to. The reply I get is "Syncing is paused". So I have 2 questions: 1) Is backup really off? (doesn't appear to be. Remember, I don't want DB to backup files.) 2) In Finder, all the files that use to show up in my Documents folder are now in a folder named "My Files in Dropbox". (See screenshot) I want those files to appear on my mac and not in DB. How can I get the files that were transferred to DB back on my mac?????

         

              Thanks!     ....Paul

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