You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

exx's avatar
exx
Explorer | Level 4
3 years ago

Smart sync on all computers ??

Hello, i have set on my office pc some folders like "online only" - i have copied inside some files and on my office pc size of the folder is 0 (this confirms that all files are really stored in t...
Desktop
Download
Sync
  • Mark's avatar
    Mark
    3 years ago

    Hi exx 

     

    You need to manually set the online only option on each device. There is no way of doing this centrally. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Hi exx 

 

You need to manually set the online only option on each device. There is no way of doing this centrally. 

  • exx's avatar
    exx
    Explorer | Level 4
    3 years ago

    this is ok, but why dropbox still try do download files even i set "online only" ? 


    • exx's avatar
      exx
      Explorer | Level 4
      3 years ago

      hi Mark 

       

      canyou reply to my last question ?

       

      thanks a lot

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hi exx, I hope you don’t mind me jumping in here. 

         

        Is there any chance that there’s a third-party app or program on your computer, that’s accessing the folders/files you set as online-only? 

         

        This would be one possible explanation as to why this is happening.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!