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flandrese 's avatar
flandrese
Explorer | Level 3
2 years ago

PDF files aren't scrolling normally

Hello. I have an issue with scrolling PDF files in the mobile app (iOS). Scrolling doesn’t work smooth, so I have to wait for a document page to upload. I've uploaded the video [Removed as per Commun...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Could you try marking the file as offline and then try scrolling again?

flandrese 's avatar
flandrese
Explorer | Level 3
2 years ago

Jay Hello again. I've already tried to use the offline file, but the problem with scrolling remains. I think that its cause is the PDF viewer implemented in the DropBox application because the default iOS PDF viewer in Files works correctly and without any delay. I'm looking forward to your answer.

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