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Forum Discussion

marwan_zahran2004's avatar
marwan_zahran2004
Explorer | Level 3
3 months ago

Opening a folder takes too long on Windows 11 when Dropbox is running

Suddenly, opening a Dropbox folder takes too long time when the dropbox app is running. when I close the Dropbox app I can browse the folders normally and smoothly without any problem. noting that al...
Desktop
View
Windows
marwan_zahran2004's avatar
marwan_zahran2004
Explorer | Level 3
Version 207.4.5821
Sync status: up to date
Number Of files: 830 file: 27 folder
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey marwan_zahran2004, thanks for the info! 

 

When did this start happening on your end? Do you have any third-party apps (VPN, antivirus or other cloud backups) that could be interfering with Dropbox? 

  • marwan_zahran2004's avatar
    marwan_zahran2004
    Explorer | Level 3
    2 months ago
    This started happening after some update to windows 11 I think.. No apps like this on my pc
    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Thanks for clarifying that for us marwan_zahran2004 

       

      Have you tried rebooting your computer or re-installing the app since you first noticed this?

      • marwan_zahran2004's avatar
        marwan_zahran2004
        Explorer | Level 3
        2 months ago
        Yes tried both of course but nothing solved the issue

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