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Forum Discussion

Andreas W.12's avatar
Andreas W.12
New member | Level 1
9 years ago

Mobile: Exporting: "Save to Camera Roll"-option not available

Hi!

I use dropbox to sync up my files from my computer to my mobile devices (iphone and iPad). When I tried this morning to save my files to my phone, I discovered that the "Export"-button was missing and had been replaced by a share button (profile with a plus sign next to it). So my question is: How do I download my files (images in this case) to my camera roll on my phone?

  • Jason L.13's avatar
    Jason L.13
    New member | Level 1

    Life saver. On a different note... Who approves these updates?! 

  • Athena L.'s avatar
    Athena L.
    New member | Level 2

    Came here to find the answer to this. Why add an extra step and make something no longer intuitive and more complicated? For me, this is the app's primary use.

  • D. Alex's avatar
    D. Alex
    New member | Level 1

    Thanks a lot, Rich....I spent some time to find the answer.  And here it is.  However, I suppose things could be easier.  It's just too complicated for the user to 1) open the pic 2) click "Share Via"  3) Save image.  Not to mention that you have to do it one pic after another....Guess lots of folks use Dropbox to sync the files(esp. photos) between laptop and photos as I do...I do believe it's very important to keep it simple for the users to export the pic from Dropbox to phones.

  • Scott H.25's avatar
    Scott H.25
    New member | Level 1

    My use case is wanting to send files (usually pictures but other files as well) to people in text or email.  I should be able to save a file to the local device (which is a Dropbox option) and then send that file directly in a text or email, not a link, without having to save it to my camera roll.

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff

      Hey all, 

       

      Seems that there are many users who would like to use this functionality more! 

       

      To export your files to your Camera roll, you could just follow these steps (just summarizing Rich's reply above): 


      - Open the Dropbox app and open the photo or video that you would like to export
      - Tap the ellipsis (..) on the top-right and select “Export”
      - Tap “Save Image” (or “Save Video”) to save this file locally to your Camera roll

        

      You can also have a look at the Offlining feature here. :iphone:

       

      Happy Dropboxing ahead, please let me know if you have more questions and I'd be glad to follow-up here! 

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