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Forum Discussion
think aloud
12 months agoExplorer | Level 3
Missing paragraphs when printing.
Old document prints fine
Download, alter and resave with a new name
New doc looks ok on screen BUT some text blocks or paragraphs are blank when printing out.
Sometimes a whole page is blank...
Megan
Dropbox Staff
Hi think aloud, sorry to jump on here!
I've gone ahead and removed the files since they contained personal information, not appropriate to be on a public forum.
Just to clarify: when you preview them through Dropbox, they look okay, don't they?
When you download them from Dropbox, do you edit them and then re-upload them before you choose to print them?
think aloud
12 months agoExplorer | Level 3
Thank you kindly 🙂
They go from Db to desktop, saved
Then save as, update them and print from there
Previously it didn't matter where I printed them from
Appreciate your help
R
- Nancy12 months agoDropbox Staff
Thanks for the extra info, think aloud!
And you’re using the Dropbox website to add them back to your account, correct? Do you happen to have the desktop app installed perhaps?
- think aloud12 months agoExplorer | Level 3
Yes. But wherever I print them from, the problem remains
- Megan12 months agoDropbox Staff
Hi think aloud, if you try to click the print icon when previewing the files online, do they print out fine?
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