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dodorian's avatar
dodorian
Explorer | Level 3
6 months ago

Link preview function when you paste a link while using Dropbox Paper.

I am using Dropbox Paper. I have a question about one of the features. When you paste a link from your desktop, a link preview is automatically created. However, when I paste the link on mobile...
Dropbox Paper
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hey there dodorian, let's jump right into this! 

 

Could you please provide me with an example of a URL that you're having issues with? Have you also tried adding any other link to see if you are able to have the preview appear?

 

 Furthermore, could you check that you don't have any space added before embedding the link into the Paper doc?

 

Let me know what you find!

  • dodorian's avatar
    dodorian
    Explorer | Level 3
    6 months ago

    Not all links I paste into the Dropbox app on my phone are generated automatically (tried about 20+ times) They are generated fine on my windows desktop. (There are some sites I've tested that don't generate well. I would rather have the ability to drag the link and add a button to convert it.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Hey dodorian, would you mind clarifying your device's exact OS at the moment? 

       

      Also, do you use the Paper app or the Dropbox app when creating Paper files on your mobile? 

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