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Forum Discussion

Alex W.3's avatar
Alex W.3
Helpful | Level 5
11 months ago

Impossible for the "Camera Upload" feature to also include Apple iOS "Live Photos?"

Hello!

 

I recently discovered that none of my synced iOS (iPhone) photos include the LIVE PHOTO (the animation / little video associated with a photo).

 

(I am using Dropbox as a way to transfer photos from iPhone --> Mac wirelessly.)


This is really unfortunate, as I've lost about 6 months of live photos as a result.

 

It appears that Dropbox Camera Upload specifically does *not* sync the live photo component of iOS photos, and silently drops / doesn't sync the live photo.

 

I would love to be wrong about this, but as far as I can tell, the only way to sync live photos is to either connect your iPhone to your Mac with a USB cable, or to pay Apple for iCloud.

 

Camera uploads
Export
iOS
  • emilyc123's avatar
    emilyc123
    Icon for Dropbox Product Manager rankDropbox Product Manager
    5 months ago

    We are actively building Live Photo support for both iOS and Android. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    11 months ago

    This is correct I'm afraid. I believe its because Apple hasnt released the API to do so. 

  • allidav's avatar
    allidav
    Explorer | Level 4
    5 months ago

    There are several 3rd party iOS apps that will upload Live Photos to Dropbox.

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