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Elijah White's avatar
Elijah White
New member | Level 2
2 months ago

I'm having trouble downloading videos from my Dropbox from my mobile.

I'm a starting out video editor, I use drop box for transferring materials between me and my client. My first client commissioned me for a speed paint and it went very smoothly. The folder I created ...
Download
Error Messages
Mobile
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey Elijah White, let's jump right into this! 

 

The first thing I'd like to ask, if you're both working with individual Dropbox accounts, or with a Team one. 

 

Did you only try to download your content using your mobile app, or using a website too? Also, what type of error do you receive when you try to retrieve the content? 

 

Let me know more, and we'll take it from there!

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