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Forum Discussion
I have 2 Dropbox accounts and I want to merge them
I have 2 Dropbox accounts 1 has a 2GB limit (reached and exceeded) Then I got a 2TB account Each use a different email address of mine How can I merge the 2GB account files onto the 2TB account ?
Currently you can't merge them.
This article shows how to work around this: https://help.dropbox.com/accounts-billing/multiple-accounts/merge-two-accounts
Luke
This is a serious problem, and Dropbox has no incentive to fix it, because only people who are already bought into the system have this problem. No one is leaving Dropbox because of the problem, so we may have to make a social media stink for them to do anything about it.
I am going to One Drive, although they also require a personal and business account to be linked to have both on any five devices, their $69.99/yr plan includes all the O365 applications, including word, excel, powerpoint, etc. I can get a business one drive account only for $5/month ($60/year) or for $6/month ($72/yr) with the O365 capability. .
This is the response I sent to a Customer Service Rep when I was asking for a solution for the dropped link between accounts (he directed me to this link):
I chatted with your business sales yesterday, and they said it had to be one personal and one business to have both accounts on all my devices (not 2 business accounts). I have also noted a new lowered limitation on quantity of devices.It is a poor business decision for me to pay for two accounts to have the same functionality as I once had, the only difference is that I would have more storage which I do not need, as I currently do not use 1/5 of the 2T I have now.Additionally, for the exact same functionality, I would also have to pay Dropbox for the personal and the business accounts, $119 annual Plus Plan, and $19/month for the business plan ($228/yr)This change has had a negative impact on my work flow and you providing information as to how I can move files is somewhat quizzical, as I have been a Dropbox user since 2010 (as stated previously); I am also fully aware as to how to move files and folders between accounts, but now it will be completely cumbersome because of this change and only emphasizes the extra effort this change has created. The other issue is when I bought the pro plan in 2014, that was a business plan (I still have the email). Over the years Dropbox has added additional plans and has now converted this to a personal plan.Believe me, I liked Dropbox and it is a shame because I have been a loyal Dropbox user since 2010 and purchaser since 2014. It is wrong to take functionality away from users. I am afraid that this change will cause a big loss for your company instead of the money grab that this move seems to be. You should charge for the link if you want us to pay more, but the current solution offered is untenable. It also makes me uncertain what functionality you might take away next.I am planning on switching to OneDrive before my renewal date because, although they also require a personal and business account to be linked to have both on any five devices, their $69.99/yr plan includes all the O365 applications, including word, excel, powerpoint, etc. I can get a business one drive account only for $5/month ($60/year) or for $6/month ($72/yr) with the O365 capability.His email to me stated (which was kind and a bit condescending as he knew I have used Dropbox for more the decade) :Thank you for getting back to me.
I would like to start by informing you that I do appreciate your concern, and I guarantee you that my main goal is to assist, and ensure that you enjoy the Dropbox experience in the best possible way.
In regards to the ability to pair two Dropbox accounts so you can access them via a device, this is currently available only for Dropbox Business teams.
That said, should you wish to combine your accounts, the easiest way is to choose one of the accounts, and share all the files and folders to that account from the other.
If you’d like to share all files and folders from one account to the other, please follow the steps outlined in our Help Center article here:
https://www.dropbox.com/help/account/merge-two-accounts
If you have any questions, please let me know.
Have a great day!
Kind regards,BTW this is the Link
