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Autoinside's avatar
Autoinside
Helpful | Level 5
8 years ago

How to download large files and folders from Dropbox

I am using dropbox desktop to upload a bunch of files for clients. Each client has a folder created for them, and in that folder are files that are up to roughly 10gb in size.  The client and I are n...
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  • Rich's avatar
    Rich
    8 years ago

    The File is too large to download message is referring to the limits for downloading a folder of files, which is 1GB in size or containing 10,000 files. Anything above those limits will produce an error if they try to download the folder whole. Instead they would need to download the individual files within the folder.

     

    An alternative solution would be for you to Zip the folder ahead of time and providing a link directly to the Zipped file. Share links to a file have no size limitations (other than the size of your account) like those for a folder. Also, if they have a Dropbox account with enough available space to hold the folder, they can select the Add to my Dropbox option to have the folder automatically saved to their Dropbox account.

     

    Another limitation to be mindful of is the amount of bandwidth used daily for your share links. Basic accounts have a total of 20GB of bandwidth and Plus accounts have 200GB. This is per day on a 24-hour sliding window.

  • Jay's avatar
    Jay
    7 years ago

    While we don’t know what could be released in the future, I can forward this suggestion to the dev team for their consideration so they can look into this possibility to improve the service when using the Dropbox site!

     

     

    [This thread is now closed. If you have a similar or new question, you can ask here.]

Rich's avatar
Rich
Icon for Super User II rankSuper User II

The File is too large to download message is referring to the limits for downloading a folder of files, which is 1GB in size or containing 10,000 files. Anything above those limits will produce an error if they try to download the folder whole. Instead they would need to download the individual files within the folder.

 

An alternative solution would be for you to Zip the folder ahead of time and providing a link directly to the Zipped file. Share links to a file have no size limitations (other than the size of your account) like those for a folder. Also, if they have a Dropbox account with enough available space to hold the folder, they can select the Add to my Dropbox option to have the folder automatically saved to their Dropbox account.

 

Another limitation to be mindful of is the amount of bandwidth used daily for your share links. Basic accounts have a total of 20GB of bandwidth and Plus accounts have 200GB. This is per day on a 24-hour sliding window.

Happi's avatar
Happi
New member | Level 2
8 years ago

To clarify, I am attempting to get the too big file from my computer to dropbox. Even after zipped, it is too large. 

  • Sanchez's avatar
    Sanchez
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
    Hey all, 
    Just an update… the download limit for folders from our website is now 20GB! 
     
    We recommend using our desktop app for uploading your files, as there is no size limit. You can get it here. 
     
    Thanks!
    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      8 years ago
      Hey all,   
       
      If it’s not too much trouble for you, would you mind taking a minute of your time to fill out a survey sharing your experience using the Dropbox Community? You can access it here: http://bit.ly/2lNKIxT .
       
      [ Please feel free to get back in touch here at any time if you have any other Dropbox questions or experience any issues in the future. ] 

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