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Forum Discussion
el_abuelo
4 years agoExplorer | Level 4
How to completely disable Backup function?
I did NOT ask for Backup feature. Backup just came and messed with my Desktop, not asking for any authorization. Every time I open Preferences then Backup, Manage, three folders (Desktop, Documents...
Jay
Dropbox Staff
Hi el_abuelo, thanks for posting on the Community.
I understand your frustration over the computer backup feature.
Have you tried disabling it using these steps? Did you choose the option afterwards to move the files have to their default locations?
Keep me updated with any progress!
I understand your frustration over the computer backup feature.
Have you tried disabling it using these steps? Did you choose the option afterwards to move the files have to their default locations?
Keep me updated with any progress!
el_abuelo
4 years agoExplorer | Level 4
I thought I had been clear... every time I click on "Manage" in Backup tag, I find "Desktop", "Documents" and "Download" already checked.
- If I uncheck that, "Configure" button (I don't have it in english, sorry) is disabled and I cannot continue.
- If I just click on the button, instead, the Backup starts (!!!),
and now it just ruined my Desktop again!!!
Enough.
Please just tell me how to disable backup for good.
- Jay4 years agoDropbox StaffJust to clarify, deselecting the folders and then clicking 'Save' doesn't disable the computer backup, since that is the primary method to do so?
- el_abuelo4 years agoExplorer | Level 4
If I deselect the three folders, the button in the lower left corner ("Configure", here) is automatically disabled; the right corner one is "Not now".
- Jay4 years agoDropbox StaffOkay, so it sounds like it wasn't enabled, since the bottom left button should be 'Set up', which is to enable the backup.
Is it possible the two RAM disks are external drives that are trying to backup to Dropbox using the new feature?
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