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Forum Discussion

Kathy R's avatar
Kathy R
Explorer | Level 3
3 months ago

How can I download data from one user to another, while retaining original timestamps?

Our community group has a DropBox account that we want to download to a different account.  I know I can download the full account and copy into my own account, but we want to retain the timestamps o...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Kathy R, thanks for bringing this to our attention.

 

Is this a personal Dropbox account, or a member of a Dropbox team that you're a part of?

 

This will help me to assist further!

Kathy R's avatar
Kathy R
Explorer | Level 3
3 months ago

The original DropBox account is owned by a former community leader. They shared access with several of us. At this time, we need to make a copy of those folders and documents into a new account that can be used by the group.  I have downloaded a copy of the folders in a Zip file, but when I unzipped the file, all of the timestamps on the files were changed to the date I unzipped the file. I want a way to retain the original timestamped dates on the files.  

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey Kathy R, you mentioned "timestamps" so is it safe to assume that you're downloading your content using our website? 

     

    Are there any shared or team folders involved in the process too? 

     

    Some steps that'd help would be the following:

     

    - Ensure that all files are inside folders.
    - Make a copy of any shared folders (this will retain the date modified).
    - Share all folders with the new account (as long as there are no restrictions).
    - Transfer the ownership to the new account.
    - Remove access of the old account.

     

    If you need assistance, or extra guidance on that, I'd be more than happy to elaborate. 

    • Kathy R's avatar
      Kathy R
      Explorer | Level 3
      2 months ago

      Moderator of the data (which belongs to our neighborhood, not him) does not want to "transfer" ownership of the Dropbox folders to us. The folders have been "shared" with us, so I can see them and can download them. I want to figure out how we keep this copy of the historical files and also have a copy which he cannot make future changes to. 

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        Have you tried creating a new folder and copying the files from the original folder to the new one Kathy R? 

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