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Forum Discussion
Google Takeout export fail to Dropbox.
Hi,
Did anyone try to transfer Google data to Dropbox directly?
As you know that Google offered a tool call Google Takeout which helps user in a great way to transfer all your personal data ...
Megan
Dropbox Staff
Dropbox StaffHi Thai_Nguyen, how are you today?
It sounds like what you're describing has to do more with Google Takeout than with us. And I think it'd be better for you to reach out to them if the transfer didn't exactly work out the way it was intended.
However, keep in mind that we have this relevant Help Center article, that can tell you how to copy your files from Google Drive to Dropbox.
If you have any questions, let me know!
Hi Megan ,
Thank you for your replying and the link to the help.
From the export of Google Takeout, I could see they mentioned there are 69 files in total, 2GB each.
However, when I check in Dropbox, it becomes 136 file, 2GB each. I have not get a chance to check what files are dubplicated in these 136 files.
I will crosscheck again with Google Team. However, this issue seems like integration at both sides. So need support at both teams.
Regards,
- Megan
Hi Thai_Nguyen, it sounds like this is a core issue on the root of the export, which is on Google's end.
However, can you send me a couple of screenshots from the process you follow on your end, in order for me to have visual?
hi Megan ,
I made a comparison at both cases: Google Takeout export to Dropbox and Google Takeout export to Google Drive.
As the comparison, export to Google Drive take no issue. But inaccuracy happened to Dropbox.
Regards,
- Megan
Hi Thai_Nguyen, thanks for the screenshots!
It seems that the error "upload failed" is coming directly from Google Takeout, and not us, in order to be able to troubleshoot much in this case.
If I were you, I would however check the space you have in your Dropbox account, and what you see there. And also the syncing status of our app.
