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youngshing's avatar
youngshing
New member | Level 2
2 months ago

Error when trying to export a Paper doc as PDF

I am trying export Dropbox paper documents into a pdf, it has been showing export failed.  

Error message says:

Export

The export process failed.  Please try again later.

_______

It has been showing this error message since this week. 

 

Please let me know how I can take care of this issue.

 

Thank you.

 

Dropbox Paper
Export
Web
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Thanks for bringing this to our attention, youngshing.

     

    Are you following these steps to convert the Paper doc into a PDF?

     

    If so, can you try from a different browser or a private browsing/incognito window, to see if it helps?

     

    Let me know what you find.

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