We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Leomat's avatar
Leomat
New member | Level 2
2 years ago

Error message - Link Temporally Disabled

Hi 

I get a error message when I try and open a link which was emailed to me.

Error message says " Link Temporally Disabled - This can happen when the link has been shared or downloaded to many times in a day - Check again later and we'll open access to more people.

 

I contacted the company who sent me the Dropbox link and they said they have no restrictions on the link and they resent the link but I still can't open the link.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Leomat wrote:

    Error message says " Link Temporally Disabled - This can happen when the link has been shared or downloaded to many times in a day - Check again later and we'll open access to more people.


    It's not a restriction put on the link by the company that sent it to you; it's a restriction put on their links by Dropbox because they've exceeded the sharing limits. They will need to resolve that issue before the link will work for you.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!