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jaajuska's avatar
jaajuska
Explorer | Level 4
3 years ago

Dropbox transfer right-click option vanished from windows 11

Hello,  would like to ask for a hepl with Dropbox transfer.   I used Dropbox transfer from my Windows 11 by clicking right button on my mouse and there was "send with dropbox transfer" option. ...
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jaajuska's avatar
jaajuska
Explorer | Level 4

Hello Hannah,

I have this issue on all mine Dropbox files - the ones with green mark and also ones with grey cloud. All have same options. 

 

I can see this behavior not only in my backup folder but everywhere. There is no file I can send via tranfer even without any mark (grey cloud or green mark). 

 

When I click on Dropbox icon there is "Backup updated today at 16:07". 

 

Any idea? Thanks, Jana

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey Jana, I hope it’s alright if I jump in here.

 

Can you let me know what are the other options you see when right clicking on your Dropbox files? If you can upload a screenshot, that’d be great, too. 

 

Just make sure there’s no personal info showing.

 

Thanks!

  • jaajuska's avatar
    jaajuska
    Explorer | Level 4
    3 years ago

    Sure, no problem. Here you go - the screen shot. Basically there are two options - view in Dropbox and Version history. 

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi jaajuska, sorry to jump in here! 

       

      Can you let me know your app's syncing status while we speak? Have you tried restarting the device too? 

      • jaajuska's avatar
        jaajuska
        Explorer | Level 4
        3 years ago

        Hello Megan, 

        app's syncing status is up to date - synced today afternoon. I restared my NB multiple times. 

         

        Jana

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