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Forum Discussion
Dropbox options missing in right-click menu on Windows
Hi guys,
today, probably after downloading and installing latest stable release a Dropbox, the context menu disappeared from Windows Explorer.
Dropbox version: 183.4.7058
Windows 10 ver...
Hi all,
Jumping in here, as our team would like to share some insights that may be helpful:
This issue may be related to other applications on your computer that use the icon overlay and context menu functionality of your Operating System.If you are on Windows, please note that Windows has a limit of 15 overlay icons that Windows Explorer can load, and the operating system reserves 4 for its own use.
If there are more than 15, then the Dropbox icons or context menus may not show. To fix this and move the Dropbox sync icons to the first 15 positions:1. Follow the steps in the following article to open your Windows 10 registry editor (applicable to Windows 11 also):
- https://support.microsoft.com/en-us/windows/how-to-open-registry-editor-in-windows-10-deab38e6-91d6-e0aa-4b7c-8878d9e07b11
2. A “Registry Editor” window will open.
3. Navigate through the following folders: “HKEY_LOCAL_MACHINE” > “SOFTWARE” > “Microsoft” > “Windows” > “CurrentVersion” > “Explorer” > “ShellIconOverlayIdentifiers”.
4. Rename (right-click and click Rename) the files, so that the Dropbox files appear in the first 15 files in the list. You can do this by putting spaces in front of those file names, so that they move higher up in the list.
5. Close and restart both of your computer and the Dropbox desktop app.
Thank you,
Sam
Windows 11 user here with a new Zenbook. I had incredible amount of problems installing dropbox which involved uninstalling and deleting registry entries and reinstalling. When dropbox finally installed I realized the context menu is missing. Its still missing.
I tried modifying the registry entries as mentioned to no effect.
I also tried installing the old Dropbox 182.4.6427 Offline Installer.x64 version also to no effect.
I am eagerly waiting for a solution to this since my Dropbox is basically larger than 2.5 terabytes and there are some folders which I need to keep on computer at all times and some dont.
edit: it is working now. not sure what worked. here is what i did in order:
-changed registry entries to add spaces in front of their names.
-reinstalled the Dropbox 182.4.6427 Offline Installer.x64 version
-restarted
-changed windows preferred language to English
it didnt work at first but now it seems to be displaying the context menu on a right click.
Did almost all the the same.. to no avail.
Then did that last little "changed language to English" that worked..
..one wonders how many people have now mucked around in Regedit on their machines, perhaps we didn't even need to reinstall and index all over again..
