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Forum Discussion

ptetta's avatar
ptetta
Helpful | Level 6
2 years ago

Dropbox not searchable in MacOS Ventura 13.1

Since the recent Dropbox update, I can no longer search for files in Dropbox on my Mac.  I have been using Dropbox for over 10 years and have never had this problem before.  It's making life extremel...
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  • Hannah's avatar
    Hannah
    3 years ago

    Hey vmkirin and bri_guy, I actually moved our thread to this one, since it's about the same issue.

     

    You might want to take a look at the solution on this thread, to see if that works for you as well.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi ptetta, happy February 1st! 

 

Are you referring to Spotlight? Which version of the Dropbox app you have installed to the device?

 

Any screenshots you want to share, that demonstrate what you mentioned, and what you see when you try to search for a file, are welcome. 

 

Let me know more, and we'll take it from there!

ptetta's avatar
ptetta
Helpful | Level 6
2 years ago

I found a solution on this forum.

 

This solution came from davidarden. It worked for me.  I can now search my Dropbox folders when I couldn't before (on MacOS 13.1)

 

Tutorial is here on apple's forums: https://discussions.apple.com/thread/253479408

Just giving credit where credit is due.

 

In case that goes away, instructions are also listed below.

 

  • Open System Preferences and go to Spotlight's Privacy tab.
  • Add the entire hard disk INTO the Privacy list.
  • Maybe wait 30s.
  • Remove the hard disk FROM the Privacy list.

Spotlight will re-index. After finish re-indexing, the search in folder works for me.

 

(To see if Spotlight is indexing, use Command+Space to invoke Spotlight, and type in something. Wait a second. You should see a progress bar to show indexing progress)

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi ptetta, we appreciate your sharing of a solution that worked for you. 

     

    To everyone else in this thread, could you try these steps and let us know if the issue persists afterwards?

    • Mona_Protea's avatar
      Mona_Protea
      Explorer | Level 4
      2 years ago

      Hi,

      I have tried the suggested solution and it seems to work. 

      First I tried to add then remove Dropbox from the Spotlight list, but that didn't work.

      Then I added and removed HD and now it seems to work.

      Thanks to all!

      • DHK's avatar
        DHK
        Helpful | Level 6
        2 years ago

        Wordked for me on 2 Macs, both on Ventura 13.2. Thanks so much!

    • Dave in SD's avatar
      Dave in SD
      Explorer | Level 3
      2 years ago

      Hi Jay & @ptetta,This solved my issue.  Thank you for discovering this fix, my life has become much easier (or at least back to what it was before this nonsense!!)

       

      Cheers,

       

      Dave Cowan

      • ptetta's avatar
        ptetta
        Helpful | Level 6
        2 years ago

        It made me happy to fix this problem!  Such a headache.

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