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ptetta's avatar
ptetta
Helpful | Level 6
2 years ago

Dropbox not searchable in MacOS Ventura 13.1

Since the recent Dropbox update, I can no longer search for files in Dropbox on my Mac.  I have been using Dropbox for over 10 years and have never had this problem before.  It's making life extremel...
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  • Hannah's avatar
    Hannah
    3 years ago

    Hey vmkirin and bri_guy, I actually moved our thread to this one, since it's about the same issue.

     

    You might want to take a look at the solution on this thread, to see if that works for you as well.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi ptetta, happy February 1st! 

 

Are you referring to Spotlight? Which version of the Dropbox app you have installed to the device?

 

Any screenshots you want to share, that demonstrate what you mentioned, and what you see when you try to search for a file, are welcome. 

 

Let me know more, and we'll take it from there!

ptetta's avatar
ptetta
Helpful | Level 6
2 years ago

I just tried dragging and dropping my screenshot files.  Hopefully, they are readable on your end.

 

 

  

  • DHK's avatar
    DHK
    Helpful | Level 6
    2 years ago

    Actually I'm on Ventura 13.2 with an M1 iMac,  and have updated to have Dropbox under Library/CloudStorage with all files and folders available offline.

     

    Finder search cannot find dropbox files when using Dropbox as the search start. If I search "This Mac"  they are all found. Spotlight search finds them all as well. I disconnected my computer from Dropbox, erased the folder and other associated files in Library, and then reconnected and downloaded everything. This did not help.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi everyone, are you experiencing the same behavior as listed in this article when searching on the new Mac OS version of the Dropbox desktop application?

    • DHK's avatar
      DHK
      Helpful | Level 6
      2 years ago

      Jay Your article said: "Searching through Finder will only find online-only files or folders that have been previously accessed on your device running Dropbox for macOS."

      Not for me: Searching through finder will find a file I have previously opened in "This Mac", but NOT in Dropbox folder searchs.

       

       

    • Calore01's avatar
      Calore01
      Helpful | Level 6
      2 years ago

      Hi, 

      I've the same issue, drop box files are not accessible via spotlight search like they where before the update. 

      How can i roll-back the update.

      I'm using v166.4.2920

      OS: Ventura 13.0

      Thank you for your help dropbox community

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