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Forum Discussion
RicardoMorricone
3 years agoHelpful | Level 5
Downloading Large Files
I'm a movie composer working remotely in a studio with 4G hotspot internet that has the occasional hiccup ... whilst spending the past few weeks in contact with the editor who has a full DP account a...
- 3 years ago
Hey Richard
it would be even better if you suggest sharing folders. If Editor and you have Dropbox Client installed and running, Editor can drop files in a folder on his machine and it automatically will appear on your Machine. Easy Peasy.
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Michael M.66
New member | Level 2
I have been a Dropbox user for decades. Now that I am retired I have to downsize. I made sure all my files were on the hard drive (I thought I did) then closed the account. Apparently something happened and many files report 0.00 on the disc (didn't download completely?) My files are still available in the cloud, but I can't download them again in bulk and synching has stopped of course. The zipped download reports "too many files for the smallest folder". I am concerned about losing my life's accumulation of data. I don't know what to do. Help
Hannah
2 years agoDropbox Staff
Hey Michael M.66, thanks for posting to the Dropbox Community.
You mentioned that your files are still available on the cloud, so you didn't really close the account, right? Just downgraded, if I understand correctly.
So, if you're downgraded and syncing has stopped, you won't be able to sync the files through the app.
Your alternative now is downloading the files from the website in batches, since they can't be downloaded at once.
I hope this helps!
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