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Forum Discussion
RicardoMorricone
3 years agoHelpful | Level 5
Downloading Large Files
I'm a movie composer working remotely in a studio with 4G hotspot internet that has the occasional hiccup ... whilst spending the past few weeks in contact with the editor who has a full DP account a...
- 3 years ago
Hey Richard
it would be even better if you suggest sharing folders. If Editor and you have Dropbox Client installed and running, Editor can drop files in a folder on his machine and it automatically will appear on your Machine. Easy Peasy.
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Chris_J
3 years agoSuper User
Hello Ricardo
there are a lot of users having issues with downloading/uploading via browser (web interface) it would be a lot simple if you are able to use the Desktop Client that runs in the background. It works much better and requires less stress. Is it possible to use the Desktop Client? I use Dropbox in my line of work, and we receive a lot of big files too and receiving them via Dropbox Client works well
- RicardoMorricone3 years agoHelpful | Level 5
Morning Chris Chris_J
Thanks for suggesting this notion ... I wonder if I've been wrong footed? I downloaded the Dropbox App for Mac but couldn't find a way to access it when given a download link in an email from someone sending the file to me via DP ... clicking on the link in the email of course just opens a web browser.
Is "Dropbox Client" that you refer to simply the DP App? Sorry if I'm being a nincompoop, as I suspect I'm missing something vital here!
Many thanks Chris
Warmest regards
Richard
- Chris_J3 years agoSuper User
Thanks, Richard
the Dropbox Client is just an app that runs in the background, one would have an icon on their Menu Bar to access preferences, folders, etc. It automatically watches the folders and syncs any files that is placed inside the Dropbox folder
However, since you received links, well you would be limited to using the browser, or web interface. there is no way to incorporate the links to the Client app. Well, I hope you get a solution. I've been a long-time user of Dropbox, since the early years. But the real problem DB has is a lot of files via the web interface. I don't want to discourage you.
It would be best if you can get shared folder access. That means sharing a folder and then the Dropbox Client can do the rest.
There is another feature of Dropbox, and that is to request files. This is a link you can give out to clients or others and they can drop files to upload to your Mac. In setting up request links, you can set it to download the uploaded content to a specific folder in your Dropbox folder. This feature needs the Dropbox Client App. The customer or whoever uploads the files uses the browser to upload but it will download automatically via DP CLient
- RicardoMorricone3 years agoHelpful | Level 5
Hey Chris Chris_J
Thank you again ... this is really great info re: DP Client not setting up access when an email link has been sent.
I thought I was going nuts when the only access I could get to download files from emails, was via a browser ... it would be so cool to simply be able to open the DP App and paste a link into it ... as you suggest, basic browser software without some sort of download management capability is a bit flaky .... so sad as it discourages many from using it.
This is especially distressing for folk like me working remotely on 4G ... I learnt this week that after bad storms, the local 4G network has known issues here with a very glitchy service operating at the mo.
Your help is so appreciated ... I'm going to suggest the editor I'm work with sends me emails that I can "request" downloads from within the DP app.
Many thanks sir
May the wind be ever at your back.
Warmest regards
Richard
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