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Forum Discussion

KimberleyLeahy's avatar
KimberleyLeahy
Helpful | Level 5
5 years ago

Downloading large files

I'm having trouble downloading anything over 2GB. It seems like its downloading but when it comes to decompression stage it errors saying the network connection was lost. So then I have to go into ...
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  • Walter's avatar
    Walter
    5 years ago

    Hi KimberleyLeahy; welcome to the Dropbox Community!

     

    Can you please let me know if you get the same results on another browser and/or after clearing your browser's cache?

     

    Thanks a bunch Kimberley!

EWFNO1 's avatar
EWFNO1
New member | Level 2
5 years ago
I have the same problem on zip files but only two of them that are 4.58 GB and one that is 4.41 GB log session files that I have to have. I share with another producer so I really need to be able to download these. Stops everytime , so annoying. I’ve never had this problem before.
  • KimberleyLeahy's avatar
    KimberleyLeahy
    Helpful | Level 5
    5 years ago

    It's very annoying. I never had this problem either, not sure why it started happening. 

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