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JohnK2's avatar
JohnK2
Collaborator | Level 8
5 years ago

Decryption fails running iOS 14.2

Just updated iPhone and iPad to iOS 14.2. Now, trying to open an encrypted file, it tell me "Decryption Failed. Null" If I open with Excel, it works fine. Anyone else having this issue?
Error Messages
Mobile
Third Party Integrations
  • CEBR's avatar
    CEBR
    4 years ago

    I also have success opening an encrypted file within Dropbox after updated 14.4 IOS update.  Thanks for everyone's help and input.

Guizola's avatar
Guizola
New member | Level 2
4 years ago

yes, I do. Thank you.

  • Guizola's avatar
    Guizola
    New member | Level 2
    4 years ago

    Some excel files , in my iphone, comes with a new name "original.xlsx" and after enter the password it shows "Descryption failed". The same problem occurs with others excel files. How Ican fix it?

    Thank you

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