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JohnK2's avatar
JohnK2
Collaborator | Level 8
5 years ago

Decryption fails running iOS 14.2

Just updated iPhone and iPad to iOS 14.2. Now, trying to open an encrypted file, it tell me "Decryption Failed. Null" If I open with Excel, it works fine. Anyone else having this issue?
Error Messages
Mobile
Third Party Integrations
  • CEBR's avatar
    CEBR
    4 years ago

    I also have success opening an encrypted file within Dropbox after updated 14.4 IOS update.  Thanks for everyone's help and input.

Fr5's avatar
Fr5
New member | Level 2
4 years ago

Yes. I have the same problem with decryption of excel sheets with Password. Also with VPN Connection to my own Server. 
With IOS 14.1 and before there was no Problem. Yesterday i contacted Apple Support but no help. I have seen downsizze to 14.1 seems also not possible. What can i do???

  • Martz's avatar
    Martz
    Collaborator | Level 9
    4 years ago

    Fr5,

     Read my earlier post, there is a work around solution for MS Office password protected files

    • Ken b's avatar
      Ken b
      New member | Level 2
      4 years ago

      Dont see your post witht he work around.   My work around was to open with Excel app option that is on my phone.  you may need to download office 365 to your phone for this to work.

      • Martz's avatar
        Martz
        Collaborator | Level 9
        4 years ago

        Its on page 9, called Interim Success.  

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