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JohnK2's avatar
JohnK2
Collaborator | Level 8
5 years ago

Decryption fails running iOS 14.2

Just updated iPhone and iPad to iOS 14.2. Now, trying to open an encrypted file, it tell me "Decryption Failed. Null" If I open with Excel, it works fine. Anyone else having this issue?
Error Messages
Mobile
Third Party Integrations
  • CEBR's avatar
    CEBR
    4 years ago

    I also have success opening an encrypted file within Dropbox after updated 14.4 IOS update.  Thanks for everyone's help and input.

haseebahmed's avatar
haseebahmed
New member | Level 2

Dear please share in detail, i have the same issue in my iPhone mail app while opening the password protected word or excel files.

cjhechter's avatar
cjhechter
Explorer | Level 3
4 years ago

Perhaps save the file first to a cloud drive or local.

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