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Forum Discussion
Decryption fails running iOS 14.2
Just updated iPhone and iPad to iOS 14.2. Now, trying to open an encrypted file, it tell me "Decryption Failed. Null" If I open with Excel, it works fine. Anyone else having this issue?
I also have success opening an encrypted file within Dropbox after updated 14.4 IOS update. Thanks for everyone's help and input.
I couldn’t open my encrypted files in drop box when i try to open description failed null error came
I need those files what can i do now
I need those files what can i do now
I did what others have suggested as a work around until DropBox fixes the problem.
My password protected files in DropBox are all Excel Files. They open just fine with the passwords on my desktop but not on my phone. I downloaded the Excel app on my phone. I gave it permission to link to DropBox files on my phone.
I can now open them in the Excel app (with the passwords) just as quickly and easily as accessing Dropbox. And the files can be emailed/copied/saved from Excel.
I hope your files can be opened with an app that you can do this same work around with.
