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JohnK2's avatar
JohnK2
Collaborator | Level 8
5 years ago

Decryption fails running iOS 14.2

Just updated iPhone and iPad to iOS 14.2. Now, trying to open an encrypted file, it tell me "Decryption Failed. Null" If I open with Excel, it works fine. Anyone else having this issue?
Error Messages
Mobile
Third Party Integrations
  • CEBR's avatar
    CEBR
    4 years ago

    I also have success opening an encrypted file within Dropbox after updated 14.4 IOS update.  Thanks for everyone's help and input.

NicoQu's avatar
NicoQu
Helpful | Level 5
Same problem, also with Excel files in Google Drive.
So I think this is a Apple problem.
Hopefully they get this fixed soon :-)
JohnK2's avatar
JohnK2
Collaborator | Level 8
5 years ago

Here's more breaking news for everyone. Just downloaded Big Sur to my Mac and guess what? Dropbox is gone! You have to re-download the Dropbox app, then it works again. I have the feeling that Apple and Dropbox hate each other!

  • Iaincars's avatar
    Iaincars
    Helpful | Level 5
    5 years ago

    JohnK2 I am not surprised as there have been loads of articles about it not working with the beta version of Big Sur. As with any new o/s, unless I have to I think I will wait for an interim release of Bug Sur before taking the leap.

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