We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

renefoto's avatar
renefoto
New member | Level 2
5 years ago

Can someone download files without an account?

Hi! I'm new to Dropbox. I need to send files to a client via dropbox. Is the client able to download the files to their device without a dropbox account? 

 

Thank you,

renefoto


  • renefoto wrote:

    I need to send files to a client via dropbox. Is the client able to download the files to their device without a dropbox account? 


    If you send them a Shared Link to the files, yes, they'll be able to download without creating an account (though they may be prompted to create an optional account). If you were to send them an invitation to a Shared Folder, then they would need an account.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    renefoto wrote:

    I need to send files to a client via dropbox. Is the client able to download the files to their device without a dropbox account? 


    If you send them a Shared Link to the files, yes, they'll be able to download without creating an account (though they may be prompted to create an optional account). If you were to send them an invitation to a Shared Folder, then they would need an account.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!